Channels and add-ons
Wherever your patients already write, that's where your front desk answers.
Every clinic gets the channels where most of its patients arrive, included in every plan. And when your operation needs more, add-ons attach without changing plans.
Included in every plan
Included
The channel where most patient messages in the region arrive. Replies in Spanish and English, 24/7, with no per-message cost.
Included
Phone calls
Your receptionist answers the clinic's calls, books appointments and, when a case requires it, transfers the call to the escalation line your clinic designates.
Every plan also includes:
- Daily digest: each morning, a summary of what happened over the last 24 hours.
- Weekly WhatsApp report: conversations, booked appointments, and escalated cases.
- Urgent-case transfers to your clinic's escalation line, separate from the agent's own line.
- Integration with your calendar and practice management system: we work with any PMS that has an available API, Open Dental among others.
Optional add-ons
They attach to any plan, only when your clinic needs them.
Add-on
Website widget
The same assistant that answers WhatsApp and calls, available as chat on your page, so a visitor can book without leaving your site.
Add-on
Slack and Telegram
Additional channels for clinics that coordinate their team or serve patients on these platforms.
Add-on
SMS text messages
Confirmations and reminders by text. Carries an additional cost for the A2P compliance campaign registration US carriers require, plus sending volume.
Add-on
WhatsApp promotions
Campaigns to your patient base: reactivation, seasonal offers, and clinic announcements, using approved templates.
Add-ons are quoted separately and can be added or removed at any time.
See how it works for your clinic
A 20-minute walk-through using the real channels and cases of your practice, in Spanish and English.
Book a demo →