Talk to Sofía right now
Your AI receptionist, live. Tap to talk — she answers in seconds, in Spanish or English.
Care begins when someone answers.
A patient's first experience with your clinic doesn't happen in the waiting room. It happens when they call or message on WhatsApp. Sofía, your AI receptionist, answers in Spanish and English, books the appointment, and brings patients back, even after hours.
MADE IN TIJUANA · OFFICIAL WHATSAPP BUSINESS API · LFPDPPP COMPLIANT
Sofía · VozClinic
En línea · Siempre
Hola, ¿tienen cita mañana para limpieza? Vengo de San Diego.
10:47 PM
¡Hola! Sí, tenemos disponibilidad mañana a las 11:00 AM o 2:30 PM con la Dra. Ruiz. ¿Cuál le acomoda? Le envío la ubicación y un mapa para cruzar por San Ysidro 🗺️
Las 2:30 está perfecto.
10:48 PM
Listo ✅ Cita confirmada para mañana 2:30 PM con la Dra. Ruiz. Le mandaré recordatorio 24h y 2h antes. ¿Algo más?
Respuesta
< 2 segundos
24/7 Activo
sin días libres
Your clinic is losing patients, not just calls.
70% of your market comes from the United States
Over 70% of medical tourists in Mexico originate from the United States, according to Baja Health Cluster. If your clinic serves cross-border patients, that flow is your primary business.
Unanswered messages after hours
Unanswered WhatsApp messages at 11pm. Patients from San Diego, Los Angeles, and Phoenix asking about pricing, pre-op instructions, and availability. When no one responds, they contact the next clinic on their list.
English calls you can't handle
English-language calls your receptionist can't handle. Your team is burned out answering the same questions in two languages, 50 times a day. And you're paying for leads that are slipping away.
How Sofía works
Connect your WhatsApp in 48 hours
Sofía answers on your clinic's existing number through Meta's official WhatsApp Business API. No change for your patients: same number, same name, better service.
Learns your clinic in one 90-minute session
We interview you about pricing, services, doctors, hours, and FAQs. Sofía answers in your clinic's voice: your words, your prices, your rules.
Works 24/7 and hands you what matters
Answers questions, books appointments, sends reminders, collects patient info. When someone wants a human or asks something off-script, it escalates to your team in seconds.
What Sofía does for your clinic
Bilingual virtual receptionist, 24/7
Replies in Spanish and English with no waiting until morning. Response in seconds, any time of day.
Books appointments in your calendar
Integrates with Google Calendar, Outlook and Open Dental.
Sends automatic reminders
24h and 2h before each appointment. Cuts no-shows by up to 40%.
Handles patients from the United States
Border-crossing instructions in English, included automatically.
Verifies insurance before the visit
Confirms coverage and eligibility with the patient before they arrive, so there are no surprises or cancelled visits.
Reactivates your inactive patients
Reaches out to your list for annual exams and follow-ups, refilling your calendar with patients who already trust you.
Escalates only when it matters
Emergencies, complaints, and complex cases go straight to your team.
Weekly WhatsApp report
Appointments booked, messages handled, and potential revenue, every Monday.
Runs promotions and campaigns
Sends offers and follow-up messages over WhatsApp to the right patients, at the right time.
Also takes phone calls
AI voice in Spanish and English for patients who'd rather call. Collects info, books appointments, and escalates to your team the same way WhatsApp does.
See Sofía in action
An under-two-minute tour: the mid-conversation language switch, instant pricing, an already-booked time Sofía catches on her own, and two appointments handled in a single visit. Real WhatsApp moments.
Book a demo call →“[It] helps us avoid losing potential patients simply because our staff is busy or the office is closed. The goal is not to replace our staff, but to make our team more efficient.”
Dr. Fabián Walters Arballo
Medical Director, Fertilité · Center for Reproductive Medicine, Tijuana
- Founded and operated in Tijuana
- Official WhatsApp Business API
- LFPDPPP compliant
- Audit-ready logs
- Onboarding in under 48 hours
How much does your clinic recover with Sofía?
Plug in your clinic's numbers and see, in under two minutes, how much revenue you recover and how many hours you save.
Open the calculator →Monthly pricing
Prices plus applicable tax, no long-term contracts. Change plans when your volume changes.
Esencial
approx. $5,070 MXN / mo
1 doctor, 1 location, up to 600 conversations/mo
Book a demo →Expected release: September 2026
Profesional
approx. $10,170 MXN / mo
2–4 doctors, 1 location, up to 1,500 conversations/mo
Book a demo →Expected release: September 2026
Pro Claims
approx. $25,440 MXN / mo
Multi-doctor with insurance and automatic claims, up to 4,000 conversations/mo
Book a demo →Expected release: September 2026
White-label
approx. $84,830 MXN / mo
Your agency or clinic group, your brand
Book a demo →Expected release: September 2026
Promotions, insurance verification, and list reactivation are optional add-ons, available on any plan. Outbound campaigns (promotions and reactivation) switch on once Meta approves your WhatsApp Business account; answering your patients works from day one.
Prices do not include tax. We bill in USD; the peso amount is approximate and moves with the daily exchange rate. The tax treatment and invoicing that apply to your clinic are set out in your service agreement. No long-term contracts, cancel anytime. Includes official WhatsApp Business API and Spanish-language support.
Peso amounts calculated at 16.97 MXN per dollar (27 August 2026). Reference only, and they move with the exchange rate.
Wherever your patients already write, that's where your front desk answers.
Every clinic gets the channels where most of its patients arrive, included in every plan. And when your operation needs more, add-ons attach without changing plans.
Included in every plan
24/7 BaseWhatsApp(Primary)
The channel where most patient messages in the region arrive. Replies in Spanish and English, 24/7, with no per-message cost.
Phone calls
Your receptionist answers the clinic's calls, books appointments and, when a case requires it, transfers the call to the escalation line your clinic designates.
Every plan also includes:
Daily digest: each morning, a summary of what happened over the last 24 hours.
Weekly WhatsApp report: conversations, booked appointments, and escalated cases.
Urgent-case transfers: to your clinic's escalation line, separate from the agent's own line.
Calendar & PMS integration: we work with any PMS that has an available API, Open Dental among others.
Optional add-ons
They attach to any plan, only when your clinic needs them.
Website widget
The same assistant that answers WhatsApp and calls, available as chat on your page so visitors book without leaving.
Slack and Telegram
Additional channels for clinics that coordinate their team or serve patients on these platforms.
SMS text messages
Confirmations and reminders by text. Carries cost for A2P compliance campaign registration (required by US carriers) and volume.
WhatsApp promotions
Campaigns to your patient base: reactivation, seasonal offers, and clinic announcements with approved templates.
Add-ons are quoted separately and can be added or removed at any time.
Frequently asked questions
No. We use your current number on the official WhatsApp Business API. Your patients notice nothing, except that they're always answered quickly now.
VozClinic starts at $299 USD a month plus tax: 1 doctor, 1 location, and up to 600 conversations. Professional is $599 USD for 2 to 4 doctors. No long-term contracts, and you keep your WhatsApp number.
It automatically escalates to your team via internal WhatsApp or the dashboard. Sofía never invents prices, diagnoses, or medical promises.
It speaks natural English. Tested with real patients from San Diego, LA, and Phoenix. If you want, we'll send you real transcripts.
48 hours from signing. The 90-minute training session happens in the first 5 days. Full production: day 7.
Yes. We comply with the LFPDPPP, Mexico's data protection law: patient consent captured in the conversation, a published Aviso de Privacidad, auditable logs, and we never share data with third parties.
Cancel anytime. We export your conversations and data in CSV. No penalty, no paperwork. It's your number and your patients, always.
On Professional and above, yes. On Essential, we give you a dashboard to see everything. Most clinics start without integration and add it later.
Book a 20-minute demo. I'll show you Sofía working through your clinic's real cases, we'll figure out which plan fits, and if it convinces you we start onboarding that same week.
Lainie Mayfield
Tijuana, BC
Hi, I'm Lainie.
I live in Tijuana. I built VozClinic because my own dentist was losing appointments every week: patients who messaged at 9pm and got no reply until the next day.
I'm one person, in your city, who understands how clinics here actually work. If you message me, I reply.
"If you decide to work with me, I'll spend whatever time it takes to make this work for your clinic."
— Lainie Mayfield, fundadora / founder
Every patient deserves an answer.
Book a 20-minute call. I'll show you Sofía handling your clinic's real cases, in Spanish and English, and you decide from there.
No card. No commitment. Cancel anytime.